Any warranty support needed would be completed by the third party that sold the product. Open the cartridge access door, and then wait until the carriage is idle and silent. If the test page prints successfully , but you experience a different issue with your printer , go to HP Product Support Home Page , and then search for another document that relates to the issue you are experiencing. Clear the paper jam from the two-sided printing accessory duplexer Press the Power button to turn off the product. Press down on the cartridge latch. Slide the cartridge into the empty slot.

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Clear the paper jam from the front of the All-in-One If you cannot remove the paper jam from the back of the product, follow these steps to remove the paper jam from the front. Continue to the next solution.

Trying to clear jammed paper from the front of the product can ho the print mechanism. Close the carriage access door. Press the buttons on each side of the duplexer, and then pull it toward you.

This product can expose you to chemicals including Styrene, which is known to the State of California to cause cancer and birth defects or other reproductive harm. This page requires Javascript. Then you can select the correct region and language.



Follow these steps to remove and then reinstall the cartridges. Pull the door away from the product to remove it. Remove paper from the front of the product as carefully as possible. To print a self-test report, use the steps in the following table. Refer back to the steps in this table after attempting each solution. Issue The error message ‘Clear carriage jam and press OK to continue’ displays on the control panel while printing.

If so, allow it to move to that position.

Product sold without warranty: F580 an operating system and version to see available software for this product. The carriage might try to move into the access area. HP has scanned your product but currently has no suggestions for driver updates.

Press the Power button to turn on the d580. How to use the solutions in this document To resolve the issue, try each solution in this document in the order presented.

Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. Trying to clear a paper jam from the front of the product can damage the print mechanism.

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If the test page does not printcontinue with the next solution. If the paper tears while you are removing it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. Thus, the warranty has been removed from this product.


Europe, Middle East, Africa. Disconnect the power cord from any power strips or surge suppressors, and then plug it directly into a wall outlet.

HP Photosmart C All-in-One Printer – Driver Downloads | HP® Customer Support

Technical data is gathered c850 the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

Let HP identify any out-of-date or missing drivers and software. HP is compiling your results.

Do not remove jammed paper at this stage. Select the desired files c5800 choose ‘Download files’ to start a batch download. Any warranty support needed would be completed by the reseller that sold the product. Do not touch the copper-colored contacts or ink nozzles. Select from the products you own.